Care & Support

We don't just build it. We stay.

Most agencies hand over the keys and move on. Createfy offers ongoing care plans that keep your website, web app, or mobile app healthy, current, and performing — without you needing to manage a developer or worry about things breaking.

Get ongoing care Custom scope — we match the plan to your actual needs.

Steady hands behind your site

Whether we built your digital product or you're bringing us in to maintain it — we treat every site we support as if it were our own.

Security updates Content changes Performance monitoring Regular backups Priority support
60+
clients supported
∞
long-term partnerships

What's included

Security Updates & Patches

We keep your site, CMS, plugins, and dependencies up to date — before vulnerabilities become problems.

Content Updates

Text, images, team members, pricing, new pages — just email us what needs changing. We handle the rest.

Performance Monitoring

We watch your site's speed, uptime, and core health metrics so you're never the last to know something is wrong.

Regular Backups

Your data is backed up regularly and securely. If anything goes wrong, you're never starting from zero.

Domain & Hosting Management

We handle renewals, configurations, and DNS so you never lose your site to an expired domain or a forgotten invoice.

Priority Email Support

Care clients get faster response times. When something urgent comes up, you're not in a queue.

Is Care & Support right for you?

This is a great fit if:

  • You don't have a developer on your team and don't want to be your own IT department.
  • You had a website or app built and need someone reliable to maintain it long-term.
  • You want peace of mind — knowing that if something breaks, someone is already on it.
  • You're a past Createfy client who wants to stay supported after launch.
  • You have a growing digital product that needs ongoing changes and new features.

How Care & Support works

  1. We assess your site. We review what you have — complexity, platform, current state — and figure out what level of care makes sense.
  2. We scope a custom plan. No one-size-fits-all packages. Your plan is priced around your actual needs, not the maximum we can charge.
  3. You email us when something needs changing. Text update? New service page? Broken link? Just email. We handle it, usually within 24–48 hours.
  4. We monitor proactively. You don't always need to spot problems — we check in on performance, security, and uptime on your behalf.
  5. Regular check-ins. Monthly or quarterly, we review how things are going and flag anything that needs attention.

Monetize your Apple Developer Account

If you have an Apple Developer Account sitting idle, there's potential to generate revenue from it by publishing third-party apps under your account with a revenue-sharing arrangement. We manage the submissions, handle the App Store relationship, and split the revenue with you. Ask us how it works — it's one of the more interesting services we offer.

Ask us about it

Ready for a partner who sticks around?

Tell me what you're running — a website, a web app, a mobile app — and what level of support you need. I'll come back with a custom care plan and an honest price.

Start a free conversation